From Handshake to Hug
What does it take to go from a handshake to a hug? Do hugs even belong in business? Read the latest blog post here and share your thoughts..
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Ryan Tracy
Aug 263 min read
"We don't survey, it's just a bunch of negative feedback."
What gets measured gets managed. We know this and sometimes you have to endure the rhetoric in order to acquire the jewels.
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Ryan Tracy
Dec 29, 20235 min read
2023 Year in Review
In 2023, we gathered, sorted and distributed data from 70 different surveys. Find our top 10 data sets inside.
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Ryan Tracy
Sep 2, 20233 min read
Are Robots Hospitable?
Over the last few months I’ve seen (online) a robot cut a green, pick up range balls and deliver food...
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Ryan Tracy
May 9, 20234 min read
Investing in People... and Things
So many chats with GM's these days revolve around projects. It's time to shift that discussion, let's talk service!
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Ryan Tracy
Apr 10, 20235 min read
The Right People on the Bus...
We're diving into board recruitment and making a case for its importance over board education. Let us know your thoughts inside...
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Ryan Tracy
Apr 6, 20232 min read
Confessions of a Club Manager
Our newest GM confession is a bit of an eye opener about a strange hiring process. Check it out and be sure to leave a comment!
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Ryan Tracy
Mar 31, 20232 min read
Confessions of a Club Manager
Check out our newest segment ' Confessions of a Club Manager'. I'm sure you will relate to our second submission. Send in yours now!
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Ryan Tracy
Mar 24, 20234 min read
Confessions of a Club Manager
We're launching a new segment on our Members Blog; Confessions of a Club Manager. Check out our first submission here and share yours!
278 views0 comments
Jim Hope
Feb 25, 20236 min read
It’s a Wild World Out There
Staff wages are up but so are grievances. Jim Hope, GM/COO at The Derrick Golf & Winter Club, gives us his take on a new 'Wild World'.
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Ryan Tracy
Feb 13, 20234 min read
GM Tenure - Why is it lower than other managers?
We've been digging into management tenure at clubs in various positions. Here's what we've found and a theory as to why GM tenure is so low.
478 views1 comment
Gregg Patterson
Feb 4, 20234 min read
The Leadership Template!
Check out our latest post by Gregg Patterson on - The Leadership Template!
(Like, or add your own comments on this post at the bottom)
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Ryan Tracy
Jan 22, 20233 min read
Women in Clubs...
We know more women are playing golf, in fact more are joining clubs, so why don't we see more women leading clubs today?
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Ryan Tracy
Jan 3, 20234 min read
USA Year in Review 2/2 (July - December) Highlights in Data and Trends for 2022
Looking at industry dues increases for 2023 alone just wouldn't tell the whole story. It's more appropriate to take a two year outlook...
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Ryan Tracy
Jan 2, 20233 min read
Canada Year in Review 2/2 (July - December) Highlights in Data and Trends 2022
We were asked at multiple points in time about dues increases for 2023. We thought it'd be prudent to look at it for a two-year run, '22...
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Ryan Tracy
Dec 31, 20222 min read
USA Year in Review - (January to June 1/2) Highlights in Data and Trends for 2022
We kick it off with the ever-growing sport of pickleball! It is interesting that at least 1 in 2 have one or more courts now, but I also...
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Ryan Tracy
Dec 31, 20223 min read
Canada's Year in Review (Jan - June 1/2): Highlights in Data and Trends For 2022
It's always fun, or at least I think so, to look back and see how accurate we are on our predictions. In January, we asked Canadian club...
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Ryan Tracy
Aug 9, 20205 min read
Questions, or Statements?
By now you've probably heard of Simon Sinek, the leadership guru and author of multiple best-selling books including Start With Why and...
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